Skip to content
navaccess

Support

navaccess is an accessible app for blind and visually impaired people, usable with or without VoiceOver.

Contact us

For any question, problem or suggestion, write to support@navaccess.fr. Please mention your device (Mac or iPhone), its macOS or iOS version, and your navaccess version (About menu).

Frequently asked questions

How do I get a licence for navaccess on Mac?

The licence is free. In navaccess, open the Licence window and choose "Request my free licence". Enter your first and last name: a request email is prepared with your Mac's code, you just have to send it. You then receive your licence by email: in the Licence window, choose "Enter the licence" and simply paste the whole email.

How do I update navaccess on Mac?

navaccess checks for updates every time it starts. You can also use the navaccess menu, then "Check for updates".

How do I read a document well with the iPhone?

In the Text reader, choose "Guided Document". Lay the page on a table, hold the iPhone above it and follow the instructions: navaccess takes the photo by itself once the document is well framed.

Privacy

navaccess collects no data. See the privacy policy.